At EMC, we understand your concern about your personal information, we care about it too. As such, we ensure we safeguard the information provided and honour your requests for confidentiality when you log in to the EMC mobile app. 1.1 This private policy governs your privacy rights regarding our collection, storage and accumulation of your personally identifiable information (name, contact number, mailing and postal address) concerning your use of our app. This information is stored in an electronic database, which is for EMC’s app use only. This privacy policy applies to the app and services provided by EMC. 1.2 We shall therefore only use your name and other information which relates to you in the manner set out in this Privacy Policy. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you. 1.4 We may collect your personal identification details if you seek to place an order through our App. 1.5 Whenever you interact on our app, we receive and store certain information in the form of ‘cookies’ which is basically done to enhance user experience. Cookies are basically placed on your hard drive and not on our site for record-keeping purposes. 1.6 This Privacy Policy, which forms part of our Terms of Use, we will generally only collect your personal information from you or from someone you’ve authorized to provide it to us. We will also only collect information by lawful and fair means and not in an unreasonably intrusive behaviour. 1.7 We collect, store and process your data for processing your purchase on our App and any possible later claims, and to provide you with our discounted promotions and future offers. 1.8 We need this information to grant you a ‘’go ahead’’ signal with placing your order for a product(s).We may use that data to process payment for the product and delivery of the product to you. 1.9 We may pass on your basic information (name, contact number and postal address) on to a third party in order to make delivery of the product to you (for an example to courier service provider or delivery supplier). 1.10 We seek to use information from correspondence which hereby means that you will provide certain essential information if you contact us by email or telephone. 1.11 We may also use your data in order to collect payment from you or in case we have any query regarding the order placed by Users (each, a User). 1.12 It is necessary for the Users to know how we use the collected information; i. To improve our site (the feedback collected from the Users to improve the quality of service provided by EMC. ii. To send you periodic emails regarding offers and promotions on our App. iii. To improve communication barrier between User (you) and Service Provider (Us). 1.13 We, at EMC, ensure that access to customer information is limited to employees or until otherwise necessary. All employees are strictly committed to follow Privacy Policy which in turn implies that we aim to serve you better. 1.14 Under no circumstances do we rent, trade or sell out your information that we have collected with any other company for their marketing purposes without your consent. 1.15 We make reasonable efforts to ensure that your personal information is protected while you are using our App. We have security procedures in the storage and disclosure or destruction of personal information, which are devised to protect unauthorized access. 1.16 EMC app links to other social media platforms that may collect personal information, however, EMC shall not be held responsible for the loss of your data. 1.17 We are always improving and updating our App to further enhance shopping on our App. As a result, our policies would be evolving with time. As we update our App and add new services, we will update our Privacy Policy accordingly. 1.18 To use our App, you are consenting to our Privacy Policy. We appreciate your trust in us and we promise to protect data. Feel free to contact our customer service team to help you out! Shoot us an email at customer@EMC.com or contact us 03000 459412.